What can I do for you?

Customer

Pardon me. Could you help me?

Clerk

Sure. What can I do for you?

Customer

Well, I"d like to exchange this cassette.

Clerk

What"s wrong with it?

Customer

My grandson gave it to me for my birthday. It"s his favorite music…but it"s too noisy for me. I want something quieter.

Clerk

I"m really sorry, but there are no exchanges on tapes after they"ve been opend.

Pardon me: used to politely get someone"s attention in order to ask them a question.

ￚsynonym excuse me

Example:

- Pardon me, can you direct me to City Hall?

ببخشید، می توانید من را راهنمایی کنید که چطور به سی تی حال بروم؟

Exchange: return it to the store and get another one.

Example:

- He exchanged the black jacket for a blue one.

Grandson: نوه